Customer service qualifications from SFJ Awards

Become an approved centre, or find more qualifications to deliver

Customer service training and skills are vital for individuals working in a variety of roles that involve working in both public facing organisations and delivering customer service remotely. Our suite of qualifications recognise the skills, knowledge and competence of those working in a broad array of organisations.

SFJ Awards customer service qualifications are backed by the integrity of our assessment processes and in passing these courses, you can gain the trust of both customers and prospective employers.

If you’re not already delivering SFJ Awards customer service training and would like to, get in touch with our team to become an approved centre today.