About the qualification
Operational Start Date: 1st August 2025
Total Qualification Time: Minimum 230 hours
Guided Learning: Minimum 130 hours
What are the objectives for the Level 2 Certificate in Administrative Support for Public Safety Roles?
This qualification is designed to equip learners with the essential skills and knowledge required to perform effectively in administrative support roles within the public safety sector, including blue light services such as police, fire, ambulance, and other emergency response organisations.
This qualification aims to:
- Provide sector-specific training that reflects the unique administrative and service demands of public safety roles.
- Support non-operational staff who play a critical role in enabling the smooth functioning of frontline emergency services.
- Enhance practical competencies in communication, information handling, teamwork, digital systems, and service user interaction.
- Offer flexible learning pathways through optional units tailored to specific functions such as finance, data management, recruitment, and IT systems.
What are the pre-entry requirements Level 2 Certificate in Administrative Support for Public Safety Roles?
There are no pre-entry requirements for this qualification. However centres must ensure that learners are able to complete this qualification, for example, through completing a skills scan to ensure they can work at the appropriate level.
For more information, download the Qualification Handbook here:
Qualification Handbook