Friday 13 November 2026
Due to the ongoing disruption with Microsoft services such as Outlook and SharePoint we may not receive emails or be able to send them.
Although Odyssey is working normally, if you have submitted results or registrations you may not receive the email notifications of their progress.
You can still track them using the Administration function in Odyssey and our customer support team will be sending notifications where necessary so please check the homepage when you log in. If you receive a notification you will see a “bell” icon appear at the top right hand side of the Odyssey homepage.
If you have learners taking online tests on our Rogo platform these can go ahead as planned.
Our phone lines are still working normally. If you need to speak to us urgently, please call 0114 284 1970.
Thank you for your patience.
