Level 2 Diploma in Customer Service

About the qualification

Qualification Number: 601/4310/1

SFJ Awards Level 2 Diploma in Customer Service

The main objective of this qualification is to enable learners to develop
their knowledge and skills in the workplace in customer service roles.

What are the pre-entry requirements for the Level 2 Diploma in Customer Service?

There are no pre-entry requirements for enrolling to complete this qualification.

Qualification Withdrawal

This qualification is now being withdrawn. No further learners can be registered after 30 September 2022. All certifications of learners already registered on the qualification must be complete by 30 September 2023.

Download Handbook – 601/4310/1

Please contact us for more information.