About the qualification
Qualification Number: 601/3682/0
SFJ Awards Level 3 Diploma in Business Administration
The Level 3 Diploma in Business Administration is a qualification aimed at individuals who intend to develop and gain formal recognition of their knowledge, understanding and competence of working in the business administration environment. The qualification is generic, so it is suitable for individuals working or with access to work in a variety of business administrative roles.
In the mandatory units, learners will cover the essentials of communication and information in business, administration and managing personal and professional development.
There are a range of optional units allowing learners scope to choose those areas most relevant to them, including but not limited to: information systems, business performance, administering parking and traffic challenges, representations and civil parking appeals, negotiation, presentations, office facilities, administrative support in schools, legal case files, business data, bespoke business documents, recruitment, meetings, preparing text from notes using touch typing, events, employee rights and responsibilities, buddying colleagues, storing information, administering finance, preparing text from recorded audio instruction and shorthand, human resource records, resolving administrative problems, preparing specifications for contracts, supporting environmental sustainability, software, customer service, social media, projects, marketing, innovation, business travel and accommodation, team performance, business continuity plans and processes, procurements, budgets, quality audits, equality, diversity and inclusion in the workplace, implementing change, networking, managing business risk, operational plans and the principles of leadership and management.
The majority of the units are competence-based but there are also knowledge-based units.
What are the objectives for the Level 3 Diploma in Business Administration?
Objectives of the qualification include: preparing learners to progress to a qualification in the same subject area but at a higher level or requiring more specific knowledge, skills and understanding, meeting relevant programmes of learning, preparing learners for employment, and supporting a role in the workplace.
This qualification is the combined component of the Advanced Apprenticeship in Business and Administration.
What is the progression for someone who has undertaken the diploma?
Learners who achieve this qualification can progress to a variety of other apprenticeship qualifications, using credits already achieved as there is an overlap of units. These include the Level 3 Diploma in Management and the Level 3 Diploma in Customer Service. Learners who have already achieved the Level 2 Diploma in Business Administration can use credits already achieved towards this qualification.
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