About the Qualification
This handbook relates to the following qualification:
SFJ Awards Level 2 Diploma in Public Services Operational Delivery
The main objective of this qualification is to provide learners who work in public services with the knowledge and skills to perform their roles efficiently, safely and to be able to offer a high level of customer service.
There are no pre-entry requirements for enrolling to complete this qualification.download handbook
This qualification is being withdrawn and therefore no further learners can be registered after 31 December 2018. All certifications of learners already registered on the qualification must be complete by 31 December 2019.
If you are interested in this qualification please contact the team on 0114 284 1970 or firstname.lastname@example.org.